Psychological Competencies and Demands
Workplace Factor 5
When we think of competencies, we often think of technical skills required to do a job. However, every job also requires psychological competencies, which can include things like demeanor, knowledge or emotional intelligence. And it includes psychological demands, including hazards such as isolation, constant high-pressure and shift work. A healthy workplace is one that aligns the psychological competencies and demands of a job with the competencies an employee possesses.
Here are resources related to psychological competencies and demands.
On the Agenda: Putting Psychological Competencies and Demands on the Agenda
On the Agenda offers a series of free workshop and facilitator tools that support all 13 workplace factors. Putting Psychological Competencies and Demands on the Agenda focuses on factor 5.
Competency Profiles
This webpage provides competency profiles for the substance use workforce, which helps organizations consider the psychological competencies required to perform a job. Each profile contains tools that can be used during the hiring process and for performance management.
Emotional Intelligence Self-Assessment
This self-assessment helps individuals improve self-awareness, social awareness, self-management and relationship management skills. It also provides a deeper understanding of emotional intelligence strengths and opportunities for improvement.